Frequently Asked Questions

Frequently Asked Questions From Consumers Considering Satellite Television

Will I need a dish?
How long will it take to get service?
How much will it cost?
Can I change my service plan following start-up?
Is satellite television reliable?
What if I have technical issues?

 

Will I need a dish?

You will need to have a dish installed in order to receive either Dish Network or DIRECTV service. There has to be some way to intercept signals from the satellites in space. The dish is relatively easy to install at your location and is less than 18 inches in diameter.

 

How long will it take to get service?

Not very long. This can generally be done as soon as possible following your order if necessary. You will be able to schedule a time for a technician to visit your location and install your dish and equipment and ensure that it is working properly.

 

How much will it cost?

Promotions for basic plans start at $9.99 per month for standard service. Beyond basic service, there are several tiers which offer enhanced service plans with more features. And all-inclusive plans like Dish Network’s America’s Everything Pak can be delivered for about $75 per month (during current promotional period). Read more about Dish Network packages on our page titled “service plans”.

 

Can I change my service plan following start-up?

Absolutely. Following installation you will have the ability to determine which package and options you want and to upgrade or change your service plan at anytime.

 

Is satellite television reliable?

It is very reliable. In fact, with your service set up properly, you should have very few problems. And this reliability comes along with crystal clear digital performance also. Dish Network performs at the cutting edge of digital broadcast technology.

 

What if I have technical issues?

For any technical problems which might arise, you will always be able to call customer service and a knowledgeable support person will help you.

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